Shipping Policy — DiaRatna

• Orders are processed within 1–3 business days after payment confirmation.
• Processing time may increase during high-volume sale periods or for made-to-order items (if applicable).

Estimated delivery timeline after dispatch is 3–7 business days, depending on your location.

• Metro cities generally deliver faster.
• Remote locations may require additional time.

• Free shipping on orders above Rs. 9.99.
• Shipping charges (if applicable) will be shown at checkout.

• Once dispatched, you will receive tracking details via email/SMS/WhatsApp (based on your checkout details).
• Tracking may take up to 24 hours to become active after dispatch.

• Please confirm your address carefully. Address changes are possible only before dispatch.
• If delivery fails due to incorrect address/unavailability, re-shipping charges may apply.

Currently, we ship only within India. For international requests, please contact our support team.

• If your package is damaged on arrival, report it within 48 hours with an unboxing video/photos.
• If the shipment is lost in transit, we will assist with courier investigation and resolution.